Your First Visit To InHarmony Dental Care
At InHarmony Dental Care in Victoria, BC., your dentist and team offer a range of dental treatments and services to help you improve or maintain your oral health. Our goal with every visit is to provide you with comprehensive dental services in a friendly, welcoming, and calming office environment.
Prepare Your Information
Up-to-date information regarding your insurance coverage and medical history is essential in making sure that you get the most effective and appropriate care for your oral health needs.
For this reason, we ask that you arrive 10 - 15 minutes early for your first appointment in order to complete a New Patient Insurance Form and a Patient Health History form.
We accept most major dental insurance policies. However, we accept assignment of benefits for major procedures only.
When you come in for basic dental services, such as hygiene cleanings and fillings, we require that you pay "up front", at the time of service. We will then prepare your insurance form and submit it electronically. You will receive your reimbursement back from your insurance company within approximately 10 days.
For major procedures, we will collect your co-payment at the time of service, and then have the insurance company reimburse us directly for the balance.
To get the most out of your dental care it is important to familiarize yourself with your dental service plan and the details of your dental coverage.
We don't want our patients to find that finances are a barrier to achieving and maintaining good oral health. Contact us to discuss available dental payment plans and options. Together, we can work out a payment plan that suits your needs.
Health Smart Financial Services Inc.™ offers an easy-to use extended financing option for your dental health.
Oral health education is an important aspect of your dental care. At InHarmony Dental Care we are committed to providing our clients with access to information on dental health, both in our office and on our website.
Our dentists believe that patients who are well informed and educated about their dental health are more likely to achieve long-term oral health success.
We are happy to answer any questions you may have during your dental appointment, and we will make sure that you understand the details of your dental health status and all procedures you undergo.
Frequently Asked Questions
Before you visit us, you can get started by looking through the answers to our FAQs below to learn more about our practice, then take a few moments to browse through our range of dental services.
- What are your regular business hours?
Our office is open Monday-Saturday, closed statutory holidays.
- Monday: 09:00 am - 05:00 pm
- Tuesday: 09:00 am - 05:00 pm
- Wednesday: 09:00 am - 05:00 pm
- Thursday: 09:00 am - 05:00 pm
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
- Is InHarmony Dental Care accepting new patients?
Yes! we are pleased to accept new patients. Please contact us to request an appointment.
If you are experiencing a dental emergency call us right away and we will make every effort to get you the care you need as quickly as possible. There may be a short wait as we work your emergency into our daily schedule of patients but we want to be here for you when you need us most and will accommodate you as best we can.
- Do you accept insurance payments directly?
Yes, at our Victoria dental clinic we accept assignment. And yes, you can be covered on more than one plan at the same time. We will forward a predetermination of benefits to your insurance provider for all major dental treatments prior to the work being done. At the time of treatment, you will be responsible for all fees not covered by your plan.
Some clients prefer to pay the entire amount of their treatment on their credit card so that they can get points for the full amount and then be reimbursed directly by the insurance company for the portion the insurance is paying. Most companies can set up direct deposit to the client and you’ll have your money back within a relatively short period of time.
We accept Visa, MasterCard, Debit, Cheques and Cash as forms of payment.
- Do you provide dental implant treatments?
We provide a range of general, preventive, restorative, and cosmetic dental treatments, including dental implants. Our dentists have been trained in the area of implant surgery and provide dental implants to our clients on a regular basis.
For many of our patients dental implants are the ideal tooth replacement option. If you are interested in getting dental implants contact us today to book a consultation with our Victoria dentists.
- What kinds of bleaching/whitening do you do in your office?
At InHarmony Dental Care we offer both in-office and take-home teeth whitening systems. A member of our team will discuss the options with you and recommend the best whitening treatment for your unique smile.
- How often should I get my teeth cleaned?
Preventive treatment recommendations vary based on the health of your mouth, your home care, risk of cavities and habits. Patients with existing conditions such as untreated cavities, gum disease, root exposure, or ongoing tooth decay should come in more frequently than those with few restorations and a healthy mouth. Patients ‘at risk’ or dental health problems should visit us every 3-4 months to help minimize further damage. For clients with good oral health, we generally recommend visiting us for an exam and hygiene cleaning every 6 months.
- But my insurance only covers cleanings every 9 months?
Every insurance policy is different. Typically the ‘9-month rule’ refers to how frequently you can have a ‘recall examination, polish and fluoride’. This does not mean you can not have your teeth cleaned, which actually refers to the ‘scraping’, or as we call it scaling/root planing. This is the removal of the deposit and stain from your teeth so that the gum tissue does not become irritated and bleed.
- What are the warning signs of gum (periodontal) disease?
Contact your dentist to book schedule an appointment if you notice any of the following signs of gum disease:
- gums that bleed easily
- red, swollen or tender gums
- gums that have pulled away from the teeth
- pus between the teeth and gums when the gums are pressed
- persistent bad breath or bad taste
- permanent teeth that are loose or spreading
- any changes in the way your teeth fit together when you bite
- any changes in the fit of partial dentures
- What is gingivitis?
Gingivitis is the mildest form of periodontal disease. This stage of periodontal disease causes the gums to become red, puffy, and bleed easily. There is usually little or no discomfort at this stage. Gingivitis is often caused by inadequate oral hygiene. The good news is, it is typically reversible.
- Why do I need x-rays?
X-rays or radiographs are used to see between the teeth and beneath the gum tissue. We use radiographs to look for cavities, especially in the early stages when the tooth is just starting to demineralize. With radiographs, we can also see the presence or absence of teeth (missing permanent teeth, erupting teeth, impacted teeth, the position of wisdom teeth). They show us the level of the bone, which often breaks down during advanced gum disease or following tooth extraction. Cysts and abscesses can also be discovered with radiographs; even calcified arteries that can lead to a stroke! These are all things we can’t see by simply looking into your mouth with a mirror and explorer.